Shipping


 

 

 

Shipping with ROYAL MAILDelivery ChargesShipping Time from Day of Dispatch
United Kingdom

STANDARD-  From £3.50 to £5.50

The majority of our parcels are shipped Signed For recorded service. However, some décor items may be dispatched by 2nd class or ParcelForce depending on the type and weight of the item concerned. 

Royal Mail aims to deliver within a certain time frame but it is not a guaranteed service with a specific arrival day.

1st class: 1-2 working days (not a guaranteed arrival day service)

2nd class: 3-5 working days (not a guaranteed arrival day service)

EXPRESS - From £10 to £25.00 - Royal Mail Next Day delivery

Orders must be placed by 11am latest to be dispatched on the same working day. Orders received after 11am will be dispatched on the following posting day. No posting on weekend days.

Guaranteed Next day by 1pm Monday to Saturday
Europe

- from £9.20 according to weight - International Tracked and/or Signed For

The UK-EU trade deal may result into customs charges on arrival to be paid by the customer/recipient.

 3-5 working days
Rest of the World
USA, Canada, Australia, NZ, etc

 - from £9.20 according to weight - International Tracked and/or Signed For

 5-7 working days, up to 10 working days for Australia in some cases

DISPATCH TIME:

We aim to dispatch on the same working day if orders are received by 11am UK time on Monday, Wednesday and Friday.

 All our items are sent with Royal Mail "Signed For" service within the UK. Should you not be available at the time of delivery, your postman will leave you a card with instructions to follow as to where to pick up your parcel or how to request a re-delivery. If you want your parcel to be delivered to a neighbour, please state it at the time of ordering in the comments box.

On the date of dispatch, you will receive an email confirmation.

All shipments are subject to availability and credit card verification & security checks.

For destinations outside the UK, please note that customers/recipients are responsible for duties and customs charges on arrival if applicable. In the event, the recipient refuses to pay the import charges and the parcel is returned to us, shipping cost will not be refunded.

RETURNS

You can return your purchase within the following timescale from receipt of the goods:

  • fully priced items: 28 days
  • reduced and sale items, and exchanges: 14 days

Please read our full return policy.

 


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